Skip to content
West Sussex Counts — West Sussex, in numbers.Local help →

Crawley, in numbers

Action plan: Crawley

Crawley local authority area. Every figure carries its own date.

Practical proposed steps for Crawley.

The stages explain what should happen first. They are not promised completion dates. Funding, powers and ongoing costs need to be established before a proposal is adopted.

  1. Build on heating improvements already operating
  2. Make the bus station work for complete journeys
  3. Turn network investment into usable connections
  4. Keep growth benefits separate from household savings
  5. Make room for homes people can afford
  6. Plan homes and care around an older population
  7. Bring support closer to people in poor health
  8. Connect local skills to local opportunities
  9. Target safety work where problems repeat
  10. Turn published plans into visible progress
  11. Target support where disadvantages overlap

Proposal

Build on heating improvements already operating

The council runs a town-centre heat network and reports home upgrades.

Existing installations allow performance checks before expansion.

Evidence

Who could lead: Crawley Borough Council.

  1. Start now

    Measure comfort, breakdowns and bills for existing users.

  2. Over the next few years

    Fix underperforming installations before extending the model.

  3. Over the longer term

    Compare sustained energy use with suitable baselines.

How to judge progress

Starting point: Current council energy account.

Measure: Actual energy use, comfort and reliability.

Trade-off: Weather and household needs affect bills as well as equipment.

Cost: No costed delivery assessment has been established here. These are proposed sequences, not funded promises or completion deadlines.

Home energy improvements and town-centre heating →

Proposal

Make the bus station work for complete journeys

Station Gateway responds to capacity and interchange problems.

Passengers need accessible connections while works take place.

Evidence

Who could lead: Crawley Borough Council.

  1. Start now

    Publish clear temporary stops and step-free routes.

  2. Over the next few years

    Check connections and bus operations during construction.

  3. Over the longer term

    Compare journey reliability after the scheme opens.

How to judge progress

Starting point: January 2026 scheme and operator account.

Measure: Operated journeys and accessible interchange.

Trade-off: Construction can temporarily worsen access.

Cost: No costed delivery assessment has been established here. These are proposed sequences, not funded promises or completion deadlines.

Station Gateway phase one →

Proposal

Turn network investment into usable connections

The council reports that the business network is live, including coverage in Manor Royal.

Firms benefit only when they can buy and use a suitable service.

Evidence

Who could lead: Crawley Borough Council.

  1. Start now

    Show service availability separately from businesses subscribed.

  2. Over the next few years

    Publish connection options and support smaller firms.

  3. Over the longer term

    Track take-up and reliability rather than forecast coverage alone.

How to judge progress

Starting point: February 2026 network launch.

Measure: Premises able to connect, take-up and service quality.

Trade-off: A new network does not guarantee affordable contracts.

Cost: No costed delivery assessment has been established here. These are proposed sequences, not funded promises or completion deadlines.

Full-fibre network for businesses →

Proposal

Keep growth benefits separate from household savings

Heat expansion and transport improvements have staged delivery.

Benefits should not be promised before services operate.

Evidence 1 · Evidence 2

Who could lead: Crawley Borough Council.

  1. Start now

    Separate operating assets from unfunded future extensions.

  2. Over the next few years

    Test running costs, pricing and disruption before each stage.

  3. Over the longer term

    Review outcomes for neighbourhoods with weaker access.

How to judge progress

Starting point: Current energy plans and Station Gateway programme.

Measure: Actual access and costs by affected area.

Trade-off: Concentrating investment in the centre can leave other areas behind.

Cost: No costed delivery assessment has been established here. These are proposed sequences, not funded promises or completion deadlines.

Station Gateway phase one →

Home energy improvements and town-centre heating →

Proposal

Make room for homes people can afford

Average private rent is £1,488 a month (August 2026) in Crawley council area. This is £29 higher than the England average for the same month. Homes rented privately ranged from 12.1% in Furnace Green to 31.8% in Three Bridges — a gap of 19.7 percentage points.

Housing costs matter most alongside earnings and the number of affordable homes available. A local average cannot tell us whether a particular household can afford its home.

Who could lead: The housing and planning authorities, housing associations and developers.

  1. Start now

    Publish the local waiting list, temporary accommodation and affordable-home delivery figures together. Start by checking the different needs in Three Bridges and Furnace Green; census differences are not proof of unmet demand.

  2. Over the next few years

    Test proposed housing sites against affordable-home need, access to work, school places and water capacity.

  3. Over the longer term

    Check whether completed homes reduce unmet need, rather than counting planning permissions as delivery.

How to judge progress

Starting point: Average private rent is £1,488 a month (August 2026) in Crawley council area. Homes rented privately ranged from 12.1% in Furnace Green to 31.8% in Three Bridges — a gap of 19.7 percentage points. 21 March 2021; 13 of 13 current wards have comparable figures.

Measure: Affordable homes completed, households waiting, time in temporary accommodation, and rent compared with local earnings.

Trade-off: More homes can put pressure on infrastructure and land. Affordability requirements also affect development viability.

Cost: No costed delivery assessment has been established here. These are proposed sequences, not funded promises or completion deadlines.

Evidence: Average monthly rent →

Evidence: Average home price →

Home energy improvements and town-centre heating →

Proposal

Plan homes and care around an older population

13.3% of people in Crawley council area were aged 65 or over (21 March 2021). People aged 65 or over ranged from 8.5% in Bewbush & North Broadfield to 22.8% in Furnace Green — a gap of 14.3 percentage points.

Age alone does not mean poor health or a need for care. Accessible homes, reliable transport and support close to home matter as people get older.

Who could lead: Adult social care, local health services, housing providers and transport authorities.

  1. Start now

    Compare the location of older residents with access to care, shops and transport. Start by checking the different needs in Furnace Green and Bewbush & North Broadfield; census differences are not proof of unmet demand.

  2. Over the next few years

    Prioritise home adaptations and care capacity in places with the clearest unmet need.

  3. Over the longer term

    Build accessible homes and joined-up care into local development plans.

How to judge progress

Starting point: 13.3% aged 65 or over; 21 March 2021. People aged 65 or over ranged from 8.5% in Bewbush & North Broadfield to 22.8% in Furnace Green — a gap of 14.3 percentage points. 21 March 2021; 13 of 13 current wards have comparable figures.

Measure: Waits for home adaptations and care, avoidable hospital stays, and accessible homes delivered.

Trade-off: Services need skilled staff and ongoing funding. Age profiles alone cannot measure unmet care need.

Cost: No costed delivery assessment has been established here. These are proposed sequences, not funded promises or completion deadlines.

Evidence: People aged 65 or over →

Proposal

Bring support closer to people in poor health

4.3% of people reported bad or very bad health in Crawley council area (21 March 2021). Across England, the figure was 5.2%. People reporting bad or very bad health ranged from 2.3% in Maidenbower to 5.3% in Broadfield — a gap of 3 percentage points.

This is how residents described their health in the census. It can reveal differences between neighbourhoods, but does not diagnose illness or measure current waiting times. Age profiles differ between places, so these shares do not measure service quality.

Who could lead: Local health services, public health teams, employers and community organisations.

  1. Start now

    Use neighbourhood evidence to find where poor health and barriers to services overlap. Start by checking the different needs in Broadfield and Maidenbower; census differences are not proof of unmet demand.

  2. Over the next few years

    Test accessible local support and publish who is reached and who is missed.

  3. Over the longer term

    Review whether health gaps narrow, alongside housing and employment improvements.

How to judge progress

Starting point: 4.3% reporting bad or very bad health; 21 March 2021. People reporting bad or very bad health ranged from 2.3% in Maidenbower to 5.3% in Broadfield — a gap of 3 percentage points. 21 March 2021; 13 of 13 current wards have comparable figures.

Measure: Access to services and the health gap between neighbourhoods, using comparable age-adjusted measures when available.

Trade-off: A census snapshot is dated. New service decisions also need current needs assessments and residents’ experience.

Cost: No costed delivery assessment has been established here. These are proposed sequences, not funded promises or completion deadlines.

Evidence: People reporting bad or very bad health →

Proposal

Connect local skills to local opportunities

27.5% of people aged 16 or over had a degree or equivalent (21 March 2021) in Crawley council area. Across England, the figure was 33.9%. People aged 16+ with no qualifications ranged from 9.9% in Maidenbower to 22.6% in Langley Green & Tushmore — a gap of 12.7 percentage points.

Qualifications show one part of the skills available locally. They do not show whether people have secure jobs or work that uses those skills.

Who could lead: Employers, colleges, universities and the relevant skills authority.

  1. Start now

    Compare vacancies and employer needs with training available to local residents. Start by checking the different needs in Langley Green & Tushmore and Maidenbower; census differences are not proof of unmet demand.

  2. Over the next few years

    Link training to real jobs, including routes for people without formal qualifications.

  3. Over the longer term

    Track sustained employment and earnings after training, not just course starts.

How to judge progress

Starting point: 27.5% with a degree or equivalent; 21 March 2021. People aged 16+ with no qualifications ranged from 9.9% in Maidenbower to 22.6% in Langley Green & Tushmore — a gap of 12.7 percentage points. 21 March 2021; 13 of 13 current wards have comparable figures.

Measure: Sustained jobs, earnings and training completion for residents who face barriers to work.

Trade-off: Training takes time and cannot create demand for jobs on its own. Qualifications are not a complete measure of ability.

Cost: No costed delivery assessment has been established here. These are proposed sequences, not funded promises or completion deadlines.

Evidence: People aged 16+ with a degree or equivalent →

Evidence: People aged 16+ with no qualifications →

Station Gateway phase one →

Full-fibre network for businesses →

Proposal

Target safety work where problems repeat

Mapped police records are available for neighbourhoods in Crawley council area.

Published locations are approximate and some crimes are not mapped. Counts show recorded incidents, not the chance of an individual becoming a victim.

Who could lead: The local police force, council community safety team and relevant services.

  1. Start now

    Check recurring places and categories alongside local police priorities and residents’ reports.

  2. Over the next few years

    Test focused prevention and support, with a comparison period agreed before the work starts.

  3. Over the longer term

    Publish whether problems fall, move elsewhere or return, and adjust the response.

How to judge progress

Crime evidence and coverage →

Starting point: Use the dated, complete periods shown in Crime and safety; keep anti-social behaviour separate.

Measure: Comparable recorded incidents, repeat victimisation and residents’ reported experience; never a single crude league table.

Trade-off: More reporting can increase recorded crime. Enforcement and support may work differently for different problems.

Cost: No costed delivery assessment has been established here. These are proposed sequences, not funded promises or completion deadlines.

Proposal

Turn published plans into visible progress

3 named local projects or plans have official evidence in this collection.

A published plan makes responsibilities and intentions easier to inspect. It does not prove that funding is secured or that promised benefits have arrived.

Who could lead: The named project owners and council scrutiny bodies.

  1. Start now

    Put the scope, owner, funding position and next milestone in one public place.

  2. Over the next few years

    Report delivery against the agreed scope and explain delays or changes.

  3. Over the longer term

    Check the benefits residents actually receive after completion.

How to judge progress

Starting point: The dated stages in Projects; unknown costs and funding remain unknown.

Measure: Milestones met, costs against the approved budget, and measured outcomes after delivery.

Trade-off: Delivery reporting takes staff time, but a launch announcement alone cannot show value for money.

Cost: No costed delivery assessment has been established here. These are proposed sequences, not funded promises or completion deadlines.

Station Gateway phase one →

Full-fibre network for businesses →

Home energy improvements and town-centre heating →

Proposal

Target support where disadvantages overlap

Households facing two or more measured disadvantages ranged from 10.2% in Maidenbower to 26.2% in Broadfield — a gap of 16 percentage points.

These households met at least two census conditions covering education, employment, health and housing. This is not an income or poverty measure.

Who could lead: The council's housing, public health and employment teams, with local services.

  1. Start now

    Check current advice and support access in Broadfield, using the census pattern as a starting point and asking residents what is missing.

  2. Over the next few years

    Test joined-up housing, work and health support, and publish who takes part, who cannot reach it and what changes.

  3. Over the longer term

    Track sustained outcomes and whether gaps between neighbourhoods narrow, using comparable dates and measures.

How to judge progress

Starting point: Households facing two or more measured disadvantages ranged from 10.2% in Maidenbower to 26.2% in Broadfield — a gap of 16 percentage points. 21 March 2021; 13 of 13 wards.

Measure: Access to support, unresolved housing problems and sustained work or health outcomes. Census percentages alone cannot measure a new programme's success.

Trade-off: Targeting neighbourhoods can miss people in need elsewhere. Avoid labelling every resident by the average for their ward.

Cost: No costed delivery assessment has been established here. These are proposed sequences, not funded promises or completion deadlines.

Evidence: Households facing two or more measured disadvantages →

Home energy improvements and town-centre heating →

From evidence to delivery